Informativa sulle spedizioni

Shipping & Digital Delivery Policy

Last updated: May 15, 2026

PromptForgeAI sells digital products only through promptforgeai.org. No physical products are shipped.

Digital Delivery

After completing your purchase, you will receive access to your digital product through one or more of the following methods:

- download link on the order confirmation page;
- email containing access or download instructions;
- customer account access, if available;
- digital file delivery through Shopify or a connected digital download app.

Delivery Time

Digital products are usually delivered immediately after payment confirmation. In some cases, delivery may take a few minutes depending on payment processing, email delivery systems or technical checks.

No Physical Shipping

PromptForgeAI does not ship physical goods. Therefore:

- no shipping costs apply;
- no physical tracking number is provided;
- no delivery courier is involved;
- no physical package will be sent.

Delivery Issues

If you do not receive your digital product, please check:

- your spam or junk folder;
- the email address used at checkout;
- whether your payment was completed successfully.

If you still cannot access your product, contact us at:

Email: valentinafacciolo3@gmail.com
Phone: 3312796852

Please include your order number and the email used for purchase.

Customer Responsibility

It is your responsibility to provide a correct email address at checkout. PromptForgeAI is not responsible for failed delivery caused by incorrect customer information, email filters, blocked inboxes or third-party email issues.

Company Information

PromptForgeAI
Website: https://promptforgeai.org
P. IVA: 17427351006
Email: valentinafacciolo3@gmail.com
Phone: 3312796852
Registered address: [INSERT REGISTERED BUSINESS ADDRESS]